Betting Rules

General betting conditions

You must be legally permitted to use online betting services in your location before opening an account or placing a bet. Players in Australia should consider the laws and restrictions that apply to them and should only use services that are available to them under applicable requirements. You are responsible for providing accurate information and for ensuring that your account is used in accordance with all relevant rules.

A bet may only be placed through the approved betting interface on the 7Signs Casino website or through another channel specifically made available by the site. Bets placed through unofficial, altered or unauthorised methods will not be accepted. You must keep your account credentials secure and must not allow another person to place bets using your account.

A bet is considered placed only when it has been successfully submitted and recorded by the betting system. Selecting an outcome or entering a stake does not, by itself, guarantee that a bet has been accepted. You should check the confirmation displayed in your account and retain any available bet reference or transaction information.

• You must be of the minimum legal age applicable to the service and must satisfy any account verification requirements.
• You must provide complete, current and truthful account information.
• You must use your own account and your own approved payment method where required.
• You must not place bets on behalf of another person or permit another person to access your account.
• You must not use the service for unlawful activity, fraud, collusion, manipulation or any other prohibited conduct.
• You should review the bet details carefully before confirming a wager.

7Signs Casino may refuse, suspend, limit or cancel a bet or account where this is necessary to comply with applicable law, protect the integrity of the service, investigate suspected misuse, correct an error or enforce the published terms. Any action of this kind will be handled in accordance with the applicable rules and available account procedures.

Placing and confirming bets

Before confirming a bet, check the selected event, market, outcome, odds or price, stake and any other information shown on the betting slip. Once a bet has been accepted, it will generally be treated as final unless a cancellation, correction or other adjustment is permitted under these rules or the applicable terms.

Bet acceptance

The betting system may be temporarily unavailable, delayed or subject to technical maintenance. A bet is not valid merely because a request appears to have been sent from your device. If the system does not provide a clear acceptance message, you should check your account before attempting to place the same bet again. This helps prevent duplicate wagers.

Displayed odds, prices, lines and market information may change before a bet is accepted. Where the system identifies a change, you may be asked to confirm the updated terms. The price or terms that apply to a bet are those recorded at the time the bet is accepted, subject to any correction provisions in these rules.

Your responsibility before confirmation

1. Check that the correct account is being used.
2. Confirm that the selected event, market and outcome are correct.
3. Check the stake and the potential return displayed by the system.
4. Review any combined bet, multiple selection or special market conditions.
5. Confirm the wager only when you understand and accept the information shown.

You should not rely on a screenshot, browser history or an unconfirmed betting slip as evidence that a wager was accepted. The account record and the system record are used to determine whether a bet was successfully placed, subject to investigation of any verified technical issue.

You are responsible for checking that your device, internet connection and account session are working correctly before submitting a bet. If your connection is interrupted, do not assume that the bet failed or was accepted. Review your account activity before submitting another wager.

Markets, events and settlement

Each market may have its own conditions. These conditions can explain how an outcome is determined, which stage of an event is relevant, how extra time is treated, or what happens if an event is postponed, abandoned or changed. You should read the market information before placing a bet, particularly where the wording differs from a standard market.

Bets are normally settled using the official result or information from a reliable result source selected for the relevant market. Settlement may occur after the event has finished or after the information needed to determine the result has been confirmed. A result may be amended if an official correction is issued or if a settlement error is identified.

Changes, postponements and abandoned events

If an event is postponed, abandoned, interrupted or moved, the outcome may depend on the rules of the particular market. Some bets may remain valid if the event is completed within the period or under the conditions specified for that market. Other bets may be cancelled and returned in accordance with the relevant terms.

A change to the venue, scheduled time, participants, format or other material detail may affect whether a bet remains valid. The applicable result will be determined by the market rules and the information available when the market is settled. If a market does not provide enough information to determine a fair result, it may be declared void.

Different bet types

• Single bets are settled according to the result of the selected outcome.
• Multiple or combination bets depend on the settlement of each selection and may be affected if one selection is void.
• Live or in-play bets may be subject to delays between an event occurring and the information appearing on the website.
• Special or promotional markets may have additional conditions that are shown before confirmation.
• A market that is not completed or cannot be determined fairly may be cancelled or settled as void under its specific rules.

The display of a market, price or event does not guarantee that it will remain available. Markets may be suspended or removed for operational, integrity, legal or technical reasons. Where a market is suspended, bets may not be accepted until it is reopened, and any bet submitted during a suspension may be reviewed under the applicable system rules.

Where a market contains an outcome that cannot be determined, the relevant selection may be treated according to the specific market conditions. The treatment of a void selection can vary between single bets, multiple bets and other combinations. You should review the displayed terms before confirming a wager.

Errors, cancellations and account records

Reasonable steps are taken to display accurate information, but mistakes can occur. An error may include an incorrect price, duplicate market, incorrect event information, obvious typographical mistake, technical malfunction or settlement that does not reflect the applicable market rules. If an error is identified, the affected bet may be corrected, cancelled or resettled so that it reflects the intended terms.

You must not knowingly take advantage of an obvious error. If you notice a problem with a bet, balance, result or account transaction, stop using the affected feature and report the issue through the available website support process. Providing the relevant bet reference, date, time and description can help the matter be reviewed.

A request to cancel or amend a bet is not automatically accepted. Once a bet has been recorded, it will generally remain valid unless the system or the applicable rules allow cancellation. A cancellation request may not be possible after an event has started, after a market has been settled or once a bet has otherwise become determined.

Checking your account

You should regularly review your open bets, settled bets, account balance and transaction history. If you believe a record is incorrect, raise the issue promptly through the available support channel. Reviews may require information to confirm account ownership, the relevant transaction and the circumstances of the issue.

If a bet is cancelled or declared void, the stake will generally be handled in accordance with the specific market rules and applicable account terms. The treatment of a selection within a multiple bet may differ from the treatment of a standalone bet. Always check the market conditions before placing a combination wager.

Account balances and bet records are subject to verification. A displayed balance may be adjusted where a transaction is reversed, a payment is rejected, a duplicate credit is identified, or a settlement correction is required. Any adjustment will be made under the applicable terms and relevant legal requirements.

If you believe that a transaction or settlement has been recorded incorrectly, retain any relevant information and provide it through the available review process. This may include the event, market, stake, time of placement and any reference shown in your account. Do not create additional accounts or repeat disputed transactions while an issue is being reviewed.

Fair play, responsible gambling and disputes

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only wager money that you can afford to lose. Do not chase losses, borrow money to bet, or continue playing because you feel pressured to win back previous stakes.

• Set personal deposit, spending or time limits where these tools are available.
• Take regular breaks and avoid betting when tired, upset or under the influence of alcohol or other substances.
• Keep betting separate from essential household expenses and financial commitments.
• Talk to someone you trust if your gambling is becoming difficult to control.
• Use the available account restriction, self-exclusion or cooling-off options if you need time away from betting.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You must not manipulate an event, misuse confidential information, interfere with the betting platform, create duplicate accounts to avoid restrictions, or engage in collusion or fraudulent activity. Suspicious activity may be investigated and may result in account restrictions, cancellation of affected bets or other action permitted by the applicable terms.

Questions and complaints

If you have a question about a bet or believe it has been settled incorrectly, review the relevant market rules first and then use the support or complaints process available on the 7Signs Casino website. Include clear details of the issue and any available reference information. A review may take time where records, event information, identity details or technical logs need to be checked.

You should allow the available review process to be completed before submitting repeated requests about the same matter. The outcome of a review will be based on the account record, system information, applicable market conditions and any reliable result information. If further information is required, you may be asked to provide it before the matter can be concluded.

These Betting Rules should be read together with the current Terms and Conditions and any specific conditions displayed for a market. If there is an inconsistency, the specific market conditions and the applicable terms may determine how the bet is handled. Rules may be updated from time to time, so you should review the version available on the website before placing a new bet.