7Signs Casino Terms & Conditions

1. General terms and eligibility

These Terms form a legally binding agreement between you and the operator of 7Signs Casino. In these Terms, “7Signs Casino”, “we”, “us” and “our” refer to the relevant website, platform and operating service, while “you” and “your” refer to the person using the service. Additional rules may apply to particular games, payment methods, promotions or features. Where additional rules apply, they form part of these Terms. If there is an inconsistency, the specific rules for that service will generally apply to the relevant activity.

You must be legally entitled to use online gambling services in the place where you are located. You must also meet the minimum legal age that applies to the relevant service. You must not access or use 7Signs Casino if online gambling is prohibited for you, if you are located in a jurisdiction where the service is not available, or if you are subject to a gambling restriction, exclusion or other legal limitation. It is your responsibility to understand and comply with the laws that apply to you.

• You must provide accurate, current and complete information when registering or using an account.
• You must use the service only for lawful purposes and only for your own personal use.
• You must not allow another person to access, control or use your account.
• You must not create or operate accounts for another person, or use another person’s payment method without proper authority.
• You must not use the service if you are under the influence of alcohol, medication or any substance that may affect your judgement.
• You must not use the website to facilitate fraud, money laundering, unauthorised payments or any other unlawful activity.

We may refuse an application, restrict access or decline to provide a service where we consider this necessary for legal, regulatory, security, operational or responsible gambling reasons. These Terms do not remove any rights you may have under Australian consumer law or other mandatory laws that cannot legally be excluded.

2. Accounts, verification and security

You may need to create an account before accessing certain features. You are responsible for checking that the details shown in your account are correct and for updating them when they change. We may ask you to provide information or documents to verify your identity, age, location, payment details, source of funds or ownership of the account. Verification checks may be completed when an account is opened, before a transaction is processed, before funds are released, or at another time where checks are reasonably required.

Information supplied for verification must be genuine, readable and current. We may delay, restrict or refuse a transaction while checks are in progress. If you do not provide information that is reasonably required, or if the information cannot be verified, we may suspend the account or take other action permitted by law. We may also carry out checks using appropriate third-party service providers where this is necessary to meet legal, security, fraud-prevention or payment obligations.

You are responsible for keeping your username, password, security codes and other account information confidential. If you believe that someone has accessed your account without permission, notify us through the support options made available on the website as soon as possible and change your security details where possible. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access or applicable law provides otherwise.

Account restrictions and closure

You may request the closure of your account in accordance with the process available on the website. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes or unlawful conduct. We may suspend or close an account where we identify suspected fraud, misuse, breach of these Terms, a security concern, a responsible gambling issue, a legal requirement or activity that may harm the integrity of the service.

If an account is closed or restricted, we may review outstanding balances and transactions before taking any action in relation to funds. Any decision will be made subject to applicable law, relevant rules and the outcome of required checks. You must not attempt to avoid a restriction by opening a new account or using another person’s account.

3. Deposits, wagers, withdrawals and promotions

Deposits must be made using a payment method that you are authorised to use. You should check the payment information carefully before confirming a transaction. A transaction may be declined, delayed, reversed or subject to review by us, a payment provider or a financial institution. Your bank or payment provider may apply fees, conversion charges or other conditions. We do not control those charges and you are responsible for understanding them before making a payment.

Funds credited to your account are intended for lawful use of the services. You must not deposit funds for the purpose of transferring money to another person, bypassing financial controls or testing a payment method without genuine use of the service. We may request evidence that a payment method belongs to you. We may also return funds to the original payment method or use another lawful process where required by payment rules, security checks or applicable law.

A wager is accepted only when it has been recorded by the relevant system. You should check the status and details of each wager before continuing. A wager may be voided, adjusted or cancelled where there is an obvious error, a technical failure, a duplicated transaction, a system problem, suspected manipulation or another circumstance recognised by the applicable game or service rules. We may correct an error where a transaction or account entry has been recorded incorrectly.

Game results, settlement and account balances are determined using the relevant system records and the rules displayed for the applicable game or service. If a technical interruption affects a game or transaction, we may investigate the event and take reasonable steps to restore accurate records. Winnings and withdrawals may be subject to identity, account, payment and compliance checks. Processing times can vary depending on the method used, the information required and external providers.

Promotions, bonuses and special offers

Promotions, bonuses and special offers may be available from time to time. Each offer is subject to its own promotional terms, including any eligibility requirements, activation steps, expiry conditions, wagering requirements, game restrictions, maximum values or withdrawal conditions. You should read those terms before accepting an offer. If you do not meet the relevant conditions, the offer or associated benefits may not be available.

Unless required by law, we may correct, withdraw or end a promotion where there is an error, misuse, technical issue, suspected fraud, a breach of the promotional terms or another reasonable operational reason. A person may not claim the same offer more than once where the offer is limited to one account, household, payment method or other qualifying basis. We may remove promotional benefits that were credited incorrectly or obtained through abuse.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should only gamble with money you can afford to lose and should set personal limits before you begin. Do not chase losses, borrow money to gamble, gamble to recover debts or continue if gambling is causing stress or harm. We may provide tools and information to help you manage your play, including account limits, time reminders, temporary breaks or self-exclusion options where available.

If you feel that gambling is becoming difficult to control, stop using the service and seek help from an appropriate gambling support or health service in Australia. You can also use the responsible gambling features made available through the website. A request for self-exclusion or account restriction should be treated seriously. You must not try to bypass such a restriction by opening another account or asking someone else to place wagers for you.

We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy laws. Information may be used to provide services, manage accounts, process payments, complete verification, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. By using the service, you acknowledge that certain information is required for these purposes. You should review the Privacy Policy to understand how personal information is handled and what choices may be available to you.

You must not interfere with the operation or security of the website. This includes introducing malicious code, using automated tools without permission, attempting to access another person’s information, exploiting a vulnerability, manipulating a game or transaction, reverse engineering the platform, or using the service in a way that places an unreasonable burden on our systems. You must not copy, reproduce, frame, republish or commercially exploit website content unless you have permission or the law allows it.

The website may contain links to third-party websites, payment services or other resources. Those services may have their own terms and privacy policies. We are not responsible for third-party content, availability, security or practices, except to the extent that applicable law requires otherwise. A link does not mean that we endorse the third-party service.

5. Website availability, liability and changes

We aim to keep 7Signs Casino available and accurate, but online services can be affected by maintenance, updates, network problems, device issues, payment providers, telecommunications services and events outside reasonable control. We do not guarantee that the website, games or account features will always be uninterrupted, error-free, secure or available at every time. You are responsible for using a suitable device, connection and software and for protecting your device from unauthorised access.

To the extent permitted by law, we are not responsible for loss caused by your failure to follow these Terms, inaccurate account information, unauthorised access resulting from your failure to protect account details, problems with your device or connection, third-party services, or events beyond reasonable control. Nothing in these Terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot legally be excluded, restricted or modified under applicable law.

We may update these Terms when the service changes, legal requirements develop, security measures are improved or for another reasonable business or operational purpose. The updated version will be published on the website with a new effective date where appropriate. You should review the Terms regularly. Continuing to use the service after an update is published may mean that you accept the updated Terms, except where applicable law requires another form of notice or acceptance.

Questions and disputes

If you have a question about an account, transaction, game result or these Terms, please use the support channels made available on the 7Signs Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for further details so that we can verify your identity and investigate the issue.

These Terms are intended to operate consistently with the laws that apply to the service and to players in Australia. Any dispute should first be raised through the available support process so that it can be considered and resolved where possible. If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. The failure to enforce a provision immediately does not mean that the provision has been waived.

By using 7Signs Casino, you confirm that you have read these Terms, understand the responsibilities they describe and agree to comply with them. If you do not agree, you must not register, deposit, place wagers or otherwise use the service.